1 hour ticket response
Fast assistance is our fundamental task and that is why we’ve got a team of capable technicians who are ready to offer a swift reply to any question that you could have. Simply send your support ticket from your Hosting Control Panel and we’ll respond back to you within 60 minutes at the latest. In fact, we strive hard and aim for a 20–minute ticket response time.
An Excellent Help Desk Support Service
Each member of our client support staff has many years of experience in the Linux cloud web hosting industry and almost all of them have worked for us for at least five years. They are all prepared to reply to all your questions in the most proficient way possible.
An Easy–to–Navigate Help Section
Included in the Hosting Control Panel is an easy–to–browse Help Center section, which features various sources of information. You can search through a constantly updated knowledgebase offering web hosting account administration articles and site administration articles, check the educational video tutorials or have a gaze at the F.A.Q. database.