Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing quality support prompt is our high priority, so we back up each Linux cloud web hosting plan with a one hour ticket response guarantee. At the time you fill in a ticket or post an e–mail, our customer help support team will do all they could do to give the most appropriate solution to your issue and to supply you with guidance in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time needed. Our crew of professionals is going to be on the web for you 24x7x365 to react to all of your queries and to handle any problem you will have. You also can submit a customer assistance ticket from the Harneyz Ltd. Hosting Control Panel or drop an email any moment. Additionally, on working days, you’re able to phone us or make use of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guidance while working on your site within the Control Panel, it is possible to always click the Help button and find your issue in the variety of content articles that will pop up. We have also turned much of the posts into instructional videos. The collection of training videos will come up if you click the Videos option available in each section.