Phone Support in Cloud Web Hosting
Our cloud web hosting packages offer phone support 14 hours per day even on public holidays, so that if you do not have an account yet, you will be able to call and learn more about our solutions or whether we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you are able to contact the phone number which is nearer to you. In case you are a current customer, we can help you promptly with all of the general and billing issues and with various tech issues so as to save you time and efforts - we acknowledge the fact that in some cases it's more convenient to consult with a live person to get things done instantly. Of course, some situations cannot be managed on the telephone, so if this is the case you are able to use our ticketing system.
Phone Support in Semi-dedicated Hosting
We provide live phone support 14 hrs daily as part of the support services for each semi-dedicated server plan that we offer. Due to the fact that some issues are more complex and time-consuming, you'll have to open a ticket if you experience such an issue, still for all billing, general or small-scale technical issues you can always call us and we'll help you without delay in order to save you the time you will need to spend on opening a ticket. Even if you don't have an account yet, you're able to find out whether you can host your sites on our advanced cloud platform or you can get any other general information about our semi-dedicated services. We now have local phone numbers in the U.S.A., Great Britain and Australia along with an international number, so you can call the one that is nearer to where you live.