You'll find lots of cloud web hosting suppliers out there, yet many of them are resellers who have limited resources, particularly in terms of support. One way to distinguish them is the option to get in touch with the company over the phone. The level of support that you'll get through this channel of communication may vary based on the supplier - some offer professional phone support, various others offer basic and customer support only because some issues are more time-consuming and it would be far easier to be resolved with a support ticket, especially when the issue has to be escalated. Still, it's good to find that you can always get in touch with your website hosting supplier as there are a lot of small problems which can be taken care of effortlessly and in a very timely manner through a call, not mentioning that you are able to get additional info for the services even before you become a client.

Phone Support in Cloud Web Hosting

Our cloud web hosting packages offer phone support 14 hours per day even on public holidays, so that if you do not have an account yet, you will be able to call and learn more about our solutions or whether we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you are able to contact the phone number which is nearer to you. In case you are a current customer, we can help you promptly with all of the general and billing issues and with various tech issues so as to save you time and efforts - we acknowledge the fact that in some cases it's more convenient to consult with a live person to get things done instantly. Of course, some situations cannot be managed on the telephone, so if this is the case you are able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs daily as part of the support services for each semi-dedicated server plan that we offer. Due to the fact that some issues are more complex and time-consuming, you'll have to open a ticket if you experience such an issue, still for all billing, general or small-scale technical issues you can always call us and we'll help you without delay in order to save you the time you will need to spend on opening a ticket. Even if you don't have an account yet, you're able to find out whether you can host your sites on our advanced cloud platform or you can get any other general information about our semi-dedicated services. We now have local phone numbers in the U.S.A., Great Britain and Australia along with an international number, so you can call the one that is nearer to where you live.