Lots of individuals who begin using their first web hosting account, or change companies, normally have enquiries with respect to how certain things are carried out or have troubles setting up various things, including e-mails, site settings, etc. This is the reason why, a lot of web hosts have compiled documentation with the most standard questions and problems so as to help their customers receive information swiftly and seamlessly. As a result, the customer service team members can devote more time to real issues that certain clients may be encountering, because the solution for the smaller things will be available on the web and clients will be able to resolve them without having to contact the client service staff. Having elaborate documentation is rather important, particularly for new clients with no experience whatsoever, because the hosting service entails heaps of features and lots of people can get bewildered about what to do. A good information repository can both help you perform the things that you want and acquaint yourself with how the hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

If you have bought your first cloud web hosting package through our company or have transferred your site over to us, you will get familiar with our services and our custom-created Hepsia Control Panel in a jiffy due to the fact that we have prepared a thorough knowledge base where you can find all the information that you will ever need – both general info with regard to the web hosting service as a whole and more specific info about the separate functions that you can make use of and the challenges that you may bump into. The articles themselves are available in 2 places. The whole article list is accessible through the Control Panel’s Help section. You can access relevant articles about the different functions in each and every Control Panel section too. You can acquaint yourself with how to do just about everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles include thorough instructions, so you won’t ever become perplexed on account of an unclear text. Needless to say, if you encounter a more specific problem and you cannot find an adequate solution in our knowledge base, you can contact our support team members 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with detailed online help documentation where you will find info on all the features that our custom Hepsia hosting Control Panel offers, plus solutions to various questions and problems that you might stumble upon. All configuration manuals offer step-by-step explanations, which means that you will not need to worry about overlooking something if you are planning to export a MySQL database, for example. The troubleshooting articles cover a range of different possible causes of specific issues and the solution for each of them, so if you are unable to send emails although you have the right outgoing mail server settings, for example, you can swiftly see what the reason for this could be and repair the issue with a few clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you will be able to find related articles in every single section. In case you want to check out all help articles, you can use the Help menu, which is located in the upper right corner of the page.